Saregama Carvaan and its entire range (Carvaan, Carvaan Mini, Carvaan Go, Carvaan Earphones) come with a warranty.
In case there is any issue found in the product, the same can be reported on our toll free number : 18001027799 or write to us at firstname.lastname@example.org. A relevant action will be taken according to the issue reported.
Refund is allowed only in a scenario if a wrong product or a damaged product has been received by the customer ordered via saregama.com. The refund will be credited back in the same account/ mode which was used to make the payment. In case of a COD, customer is required to send the back details/ online payment details for refund.