Refund Policy

Saregama Carvaan and its entire range (Carvaan, Carvaan Mini, Carvaan Plug play, Carvaan Sleep & Carvaan Mobile) come with a warranty.

  • Carvaan: 6 months warranty
  • Carvaan Mini: 6 months warranty
  • Carvaan Plug play: 6 months warranty
  • Carvaan Sleep : 6 months warranty
  • Carvaan Mobile: 1 Year warranty

In case there is any issue found in the product, the same can be reported on our toll free number: 18001027799, Whatsapp on 8657499000 or write to us at A relevant action will be taken according to the issue reported.

Refund is allowed only in a scenario if a wrong product or a damaged product has been received by the customer ordered via The refund will be credited back in the same account/ mode which was used to make the payment. In case of a COD, customer is required to send the bank / online payment details for refund.

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