Carvaan Club Carvaan Club

Some Songs don't just play.
They bring back Memories.

Presenting Carvaan Club - A curated community for retro music lovers. Join the club & download your personalized membership card.

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Carvaan Club.
A space to discover...

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Frequently Asked Questions

1. What is Carvaan Club?

Carvaan Club is a curated community for retro music lovers. Join the club & download your personalized membership card.

2. How many members are a part of the Carvaan Club?

Carvaan Club is already a growing community of 50,000+ music lovers and the family keeps getting bigger every day.

3. Is Carvaan Club free to join?

Yes, Carvaan Club is completely free to join. Just verify your mobile number, enter your name and your digital membership card is created instantly.

4. Is Carvaan Club available only in Hindi?

The Carvaan Club community is currently for all Hindi retro music lovers. Club will be starting soon for the retro songs in your preferred language.

5. How do I join?

Click on 'Download Card' button, verify your mobile number with an OTP, and enter your name. Your digital membership card will be generated instantly.

6. What details do I need to provide?

You only need to enter the name you'd like displayed on your Carvaan Club membership card.

7. I've already signed up - how do I see my card again?

Your Membership Card has been sent to you on Whatsapp from +91 8657877929. Didn't receive card? Write to us at carvaanclub@saregama.com

8. Can I download or share my card?

Yes. You can download your membership card and share it with friends and family or on social media.

9. Can I update my name later?

Yes. Update your name https://saregama.com/carvaan-club. Didn't receive card? Write to us at carvaanclub@saregama.com

10. Can I transfer my card to someone else?

No. Your Carvaan Club card is linked with your phone number and is non-transferable.

11. Can I have multiple Carvaan Club accounts?

Your membership is linked to your phone number, so only one active account is allowed per Mobile number.

12. I have followed the channel. Where can I find it?

You can find the channel under the Updates section in WhatsApp. Make sure notifications are turned on so you do not miss any updates.

13. What if I have a specific question?

For any specific queries, please write to carvaanclub@saregama.com
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1. Introduction

Please read these Terms of Use carefully before using the services offered by Saregama India Limited.

By accessing or using the Carvaan Club platform, application or any related services, you agree to be legally bound by these Terms of Use.

2. Acceptance of Terms

  • You confirm that you have read and accepted these Terms.
  • You agree to comply with the Privacy Policy and all related policies.
  • You agree to follow all applicable laws and regulations.
  • Saregama reserves the right to refuse service or modify eligibility criteria.
Summary: Use of the Services is subject to compliance with these Terms, Saregama policies and applicable laws.

3. Rules and Conduct of Use

  • You must be at least 18 years old or have parental consent.
  • You must provide accurate information.
  • You must not upload unlawful, abusive or infringing content.
  • You must not attempt unauthorized access to the platform.
  • You must not distribute malware, spam or harmful software.
Summary: Users must comply with platform rules and must not interfere with the functioning of the Services.

4. Account Activation

Certain services require creation of an account. Personal information such as your name and mobile number may be collected during registration.

  • You are responsible for maintaining account security.
  • You must keep your information updated.
  • Saregama may suspend accounts suspected of fraud.

5. Scope of Services

  • Access to audio, video and digital content.
  • Chatroom and communication features.
  • Gaming services.
  • News and current affairs content.

6. Third-Party Services

Third-party services accessed through the platform are governed by their own policies. Saregama shall not be responsible for third-party content or conduct.

7. Service Availability

  • Services may occasionally be unavailable.
  • Scheduled maintenance may occur.
  • Software updates may be required.

8. Modification of Terms

Saregama reserves the right to update or replace these Terms at any time. Continued use of the Service constitutes acceptance of changes.

9. User Content

  • You retain ownership of content uploaded by you.
  • You grant Saregama permission to display and process such content.
  • Illegal or objectionable content may be removed.

10. Privacy Policy

Your use of the Service is also governed by the Saregama Privacy Policy.

11. License

A limited, non-transferable and revocable license is granted solely for personal use of the application and platform.

12. Intellectual Property Rights

All trademarks, logos, content, software and intellectual property on the platform remain the property of Saregama or respective licensors.

13. Termination

Saregama may suspend or terminate access if users violate applicable laws or these Terms.

14. Disclaimer

Services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind.

15. Indemnification

Users agree to indemnify and hold harmless Saregama from liabilities arising from misuse of the Services.

16. Limitation of Liability

Saregama shall not be liable for indirect, incidental, consequential or punitive damages.

17. Governing Law

These Terms shall be governed by the laws of India. Courts in Kolkata shall have jurisdiction.

18. Grievance Redressal

For complaints or grievances, contact:

Grievance Officer: Mr. Yash Asai
Email: yash.asai@rpsg.in

19. Miscellaneous Provisions

  • Entire Agreement
  • Severability
  • Waiver
  • Force Majeure
  • Assignment
  • Relationship of Parties
  • Electronic Communications
  • Feedback
  • Notice
  • Conflict or Inconsistency
Effective Date: 26 August 2025
Last Updated: 26 August 2025

Privacy Policy

Last Updated: 1 March 2023


1. Introduction

This Privacy Policy explains how Saregama India Limited collects, stores, uses, transfers and shares your personal information when you use Saregama platforms including Saregama.com, Carvaan App, Bhakti App, Classical App, Music Store and related services.

By accessing or using the Platforms, you consent to the collection and use of your information in accordance with this Privacy Policy.

2. Personal Information We Collect

a. Information You Provide

  • Name and contact information
  • Email address and phone number
  • Account login credentials
  • Profile information
  • Feedback, comments and support requests
  • Any information shared through preferences or permissions

b. Information Collected Automatically

  • Usage and browsing activity
  • Search history and listening preferences
  • Device and browser information
  • IP address and technical identifiers
  • Approximate location information
  • Cookies and tracking technologies
  • Purchase and transaction information
  • Application permissions such as Bluetooth or SMS

c. Information From Other Sources

We may receive information from authentication providers such as Google or Facebook and from advertising or marketing partners.

3. How We Use Your Personal Information

  • Create and manage your account
  • Provide and maintain services
  • Process orders and payments
  • Personalize content and recommendations
  • Communicate important service updates
  • Send promotional offers and discounts
  • Respond to support requests and feedback
  • Improve products and develop new features
  • Comply with legal obligations
  • Prevent fraud and unauthorized activities

4. Who We Share Information With

  • Service providers and business partners
  • Companies within the Saregama group
  • Legal authorities when required by law
  • Business successors in mergers or acquisitions

5. Data Storage and Retention

Personal information is primarily stored and processed in India. Data may also be transferred to service providers located in other countries where necessary.

Information is retained only as long as required for business, legal or operational purposes.

6. Your Rights

  • Access your personal information
  • Correct inaccurate information
  • Request a copy of your data
  • Withdraw consent where applicable
  • Request deletion of personal data
  • Opt out of promotional communications

7. Data Protection and Security

We use technical and organizational measures including encryption, access controls and firewalls to safeguard personal information.

However, no internet transmission or electronic storage method can be guaranteed completely secure.

8. Third Party Websites and Services

Our Platforms may contain links to third-party websites, applications or services. Their privacy practices are governed by their own privacy policies.

9. Children

The Platforms are not intended for children under 18 years of age. Any use by minors must be under parental supervision.

10. Changes To This Privacy Policy

We may update this Privacy Policy periodically. Significant changes may be communicated through notifications on the Platforms or by other appropriate means.

11. Contact Us

a. Grievance Officer

Name: Mr. Yash Asai

Designation: Vice President – Legal

Phone: +91 8657994494

Email: yash.asai@rpsg.in

Timings: Monday to Friday, 10:00 AM – 6:00 PM

b. Platform Support Emails

  • Website: feedback@saregama.com
  • Bhakti App: feedback.bhakti@saregama.com
  • Classical App: feedback.classical@saregama.com
  • Carvaan App: feedback@saregama.com
  • Music Store: feedback@saregama.com
  • Padhanisa: padhanisa@saregama.com
Effective Date: 1 March 2023
Last Updated: 1 March 2023