This Privacy Policy ("Policy") governs the use of the mobile application "Saregama Carvaan" w ("Application") owned and controlled by Saregama India Limited ("Saregama") and shall be read with the Terms Of Use. Capitalized terms used in this Policy but not specifically defined herein shall have the meaning ascribed to the specific terms in the "Terms of Use".

At Saregama we take your privacy seriously. Please read the following to learn more about our Policy.

What this policy covers

This Policy covers how Saregama treats personal information that Saregama collects and receives, including information related to your past use of Saregama products and services. Personal information is information about you that is personally identifiable like your - name, postal address, email address, date of birth, gender, location, profile picture, phone number, occupation, personal interests etc ("Personal Information"), that is not otherwise publicly available.

This Policy does not apply to the practices of companies that Saregama does not own or control, or to people that Saregama does not employ or manage.

Information collection and use


Once you install Saregama's Application on your device, during the process of registration on the Application (prior to usage by you of the Application for accessing the services, features and Contents in the said Application in conjunction with the Device through blue tooth connection) Saregama's Application will obtain and collect from you, your Personal Information,. Since the Application can be accessed and enjoyed by the user only in conjunction with the Device, Saregama may combine your Personal Information with any earlier information Saregama may have about you basis the Device purchased by you.

Once you provide your Personal Information to Saregama during the registration process, you will not be anonymous to Saregama when you use the Application.

Saregama may use your Personal Information for the following general purposes:-

  1. to customize the Content you listen to on the Device through the Application,
  2. to improve Saregama's services,
  3. to contact you,
  4. to communicate to you anything related to Saregama, the Application, other services of Saregama, Saregama's offers, promotion and marketing of Saregama/Saregama's Business Partner's services,
  5. conduct research, and
  6. provide anonymous reporting for internal and external clients.

Information Sharing and disclosure

Saregama will not rent, sell, or share your Personal Information with other people or non-affiliated companies. Saregama will share your Personal Information under the following circumstances:

  1. With Saregama's trusted partners who work on behalf of or with Saregama under confidentiality agreements. These companies may use your Personal Information to help Saregama communicate with you about offers from Saregama and Saregama's Business Partners. However, these companies do not have any independent right to share this information.
  2. To respond to court orders, or legal processes, or to establish or exercise Saregama's legal rights or defend against legal claims. Saregama believes that it is imperative for Saregama to share your Personal Information, in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Saregama's Terms of Use, or as otherwise required by law.
  3. Saregama may transfer your Personal Information to another company if such other company acquires Saregama or if Saregama is merged with such other company. if In such an event, prior to transfer of your Personal Information to such other company, Saregama will notify and inform you that your Personal Information will be transferred to such other company and subsequent to such transfer, your Personal Information will be subject to a different privacy policy i.e. privacy policy of such other company.

Your Ability to Edit Your Account Information and Preferences

You can edit your Saregama Account information including your preferences at any time.

New categories of marketing communications might be added to the Marketing Preferences page from time to time. Users who visit this page can opt out of receiving future marketing communications from these new categories or they can unsubscribe by following instructions contained in the messages they receive. Unless unsubscribed by you, Saregama reserves the right to contact you through voice, Short Messaging Service, text, e-mail, post, on/ through social networking sites etc. for any of the purposes mentioned herein.

Saregama reserves the right to send you certain communications relating to the Saregama's services, such as service announcements, administrative messages and Saregama Newsletter(s) that are considered part of your Saregama account.

Confidentiality and Security

Saregama will limit access to your Personal Information, to such employees of Saregama's whom Saregama believes would need to come into contact with, to provide you with services in the Application or in order to do their respective jobs.

Saregama has in place, electronic and procedural safeguards to protect your Personal Information. However, Saregama cannot be held liable for any disclosure/ damage/ loss or any other consequence of a security breach whether by way of any virus/ trojan/ worm/ malicious software or otherwise affecting your Personal Information.

Changes to this Privacy Policy

Saregama may update this Policy. When the Policy is updated, Saregama will notify you about significant changes in the way Saregama will treat personal information by sending a notice to the primary email address specified in your Saregama account or by placing a prominent notice on Saregama's our Application.

Right to delete Personal Data

Where you have provided your consent to the collection, processing and transfer of your personal data for a specific purpose, you may have the right to delete personal data for that specific processing at any time. To withdraw your consent, please email on Once we have received notification that you have withdrawn your consent, we will no longer process your information/delete your personal data for the purpose or purposes you originally agreed to, unless we have another legal basis for doing so.

Questions or suggestions:

If you have any comments, questions or suggestions, please complete a feedback form or you can contact us at:

E-mail :
Saregama India Limited
# 33 Jessore Road
Dum Dum
Kolkata 700028